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FREQUENTLY ASKED QUESTIONS
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What can I buy from you?We've got everything you need to make your home beautiful! Browse through our collection of furniture (from comfy beds to stylish sofas), stunning home decor, and carefully selected accessories. Whether you're looking for a new dining table or some lovely handcrafted decorations, we've got you covered.
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Are these items made in India?Absolutely! We're proud to work with talented local artisans and craftsmen. Most of our beautiful pieces are designed and made right here in India, using top-notch materials that meet our quality standards.
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Can I get my furniture customized?Of course! We love helping customers get exactly what they want. Just reach out to us with your ideas, and our friendly team will work with you to make it happen.
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How soon can I get my items?We'll get your items to you within 7- 8 business days, depending on what you've ordered and where you live. We know you're excited to receive your purchase, so we always try to deliver as quickly as we can!
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Do I need to pay for shipping?Good news - shipping is free for most products across India! Though if you're in a more remote area, there might be a small additional charge.
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How can I pay?Whatever works best for you! We accept all major credit and debit cards, net banking, UPI, and popular digital wallets like Paytm and Google Pay.
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Can I pay cash on delivery?This option isn't available currently.
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Can I keep an eye on my delivery?Definitely! Once your order is on its way, we'll send you a tracking link via email and SMS. You can follow your package's journey right to your doorstep!
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What if I change my mind?No worries! You have 7 days to return eligible items. Just make sure they're unused and in their original packaging, and keep your receipt handy. Check out our return policy for all the details.
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What should I do if something arrives damaged?Oh no! Let us know within 48 hours of delivery by sending us some photos by email. We'll sort it out right away with either a replacement or refund, depending on what works better for you.
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Will someone help me put the furniture together?You bet! Most of our furniture comes assembled. Certain pieces if require assembly then check the product page to see if assembly is included.
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Can I cancel my order?Yes! If you need to cancel, just let our customer support team know within 24 hours of placing your order. We'll help you sort it out.
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How do I get in touch with you?We'd love to hear from you! Drop us an email at bolddesignteam@gmail.com or give us a call Monday through Saturday, 9 AM to 7 PM. We're here to help!
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Do your furniture pieces come with a warranty?They sure do! Most of our furniture includes a warranty ranging from 6 months to 1 year. The specific coverage details are listed on each product page.
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How should I take care of wooden furniture?Taking care of your wooden furniture is easy! Keep it away from direct sunlight and moisture, give it a regular wipe with a dry cloth, and treat it occasionally with a gentle wood polish. Don't worry - we'll send specific care instructions with your purchase.
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Do you offer special prices for big orders?Yes! Planning to buy in bulk or making a corporate purchase? Reach out to our sales team, and we'll work out a special discount for you.
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Where are you located?We're proudly based in India, with our main office in [City, State]. We ship our beautiful products all across the country!
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Can I see these products in person before buying?While we're currently an online-only store, we make sure to provide lots of detailed photos and thorough descriptions of each product. We want you to feel confident about what you're buying!
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When can I catch the best deals?Keep an eye out for our fantastic deals during festivals and special occasions! Sign up for our newsletter, and we'll make sure you never miss out on our best promotions.
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